Welcome to Yog Silver. These Terms & Conditions govern your access to and use of our website and your purchase of products through the website.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Yog Silver

Yog Silver is an online platform offering silver products, including silver utensils, pooja articles, tableware, dinner sets, coins and other silver products.

The website is operated by Darade Metals.

By using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

2. Eligibility

You must be at least 18 years of age to place an order through our website.

If you are under 18, you may use the website only under the supervision of a parent or legal guardian.

By placing an order, you confirm that you are legally capable of entering into a binding agreement.

3. Website Usage

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Provide false, inaccurate or misleading information.
• Attempt to gain unauthorized access to our website or systems.
• Copy, reproduce or misuse our website content without permission.
• Interfere with the security or functionality of the website.
• Use another person’s account or payment information without authorization.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on the website are accurate.

However, slight variations may occur in:

• Product colour
• Texture
• Finish
• Appearance
• Product dimensions
• Images displayed on different screens

Such variations may occur due to photography, lighting, display settings or the nature of the product itself.

Where applicable, product specifications such as metal type, purity, weight and certification will be provided on the respective product page.

Certain Yog Silver products may be made to order, and the applicable availability or production information may be displayed on the product page.

5. Product Prices

All product prices displayed on the website are subject to change without prior notice.

Prices may change due to factors including:

• Changes in silver/metal rates
• Taxes and applicable government charges
• Product specifications
• Manufacturing or customization requirements
• Promotional offers

Applicable taxes and other charges, where required, will be displayed during the checkout process.

We reserve the right to correct any pricing or typographical errors that may occur on the website.

6. Placing an Order

When placing an order, you agree to provide complete and accurate information, including:

• Full name
• Billing address
• Shipping address
• Contact number
• Email address
• Payment details, where applicable

You are responsible for ensuring that the information provided at checkout is correct.

Once an order is placed, you will receive an order confirmation through the contact information provided by you.

An order is subject to product availability and successful payment verification.

7. Order Acceptance & Cancellation

We reserve the right to accept, reject or cancel an order in certain circumstances, including:

• Product being unavailable.
• Incorrect product or pricing information.
• Incomplete or incorrect customer information.
• Payment verification issues.
• Suspicious, fraudulent or unauthorized transactions.
• Delivery restrictions for the provided address.
• Any other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund policy and applicable payment-processing timelines.

8. Payment

Payments must be made using the payment methods available at checkout.

You confirm that:

• The payment information provided by you is accurate.
• You are authorized to use the selected payment method.
• Sufficient funds are available to complete the transaction.

We do not knowingly collect or store complete card details on our website. Payment transactions may be processed through third-party payment service providers.

9. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timeframe communicated at the time of purchase.

Delivery timelines may vary depending on:

• Product availability
• Whether the product is made to order
• Shipping location
• Courier availability
• Public holidays
• Weather or other unforeseen circumstances

Delivery dates and timelines are estimates and may occasionally be affected by circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

10. Delivery Address

Please carefully check your shipping address before completing your order.

Yog Silver will not be responsible for delays or failed delivery resulting from:

• Incorrect address
• Incomplete address
• Incorrect contact details
• Recipient being unavailable
• Failure to respond to the courier
• Refusal to accept delivery

Any additional charges resulting from incorrect information may be payable by the customer where applicable.

11. Returns & Refunds

Returns, replacements and refunds are subject to the conditions mentioned in our Return & Refund Policy.

Customers should inspect products after delivery and contact us within the applicable period if the product is damaged, defective, incorrect or otherwise eligible for return.

Products may need to be returned in their original condition, including original packaging and accompanying items, where applicable.

Certain products may not be eligible for return because of their nature, customization, made-to-order status or other applicable conditions.

Please review our Return & Refund Policy before placing an order.

12. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activities carried out through your account unless you notify us of unauthorized access.

Please contact us immediately if you believe that your account has been accessed without your authorization.

13. Intellectual Property

All content available on the Yog Silver website, including:

• Logos
• Brand names
• Product photographs
• Graphics
• Text
• Website design
• Product descriptions
• Videos
• Illustrations

is owned by or licensed to Yog Silver/Darade Metals, unless otherwise stated.

You may not reproduce, modify, distribute, publish or commercially use website content without prior written permission.

14. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services or other service providers.

These third parties may have their own terms, conditions and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers.

15. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from technical issues
• Completely secure
• Free from viruses or other harmful components

Website availability may be temporarily affected by maintenance, technical problems or circumstances beyond our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, Yog Silver/Darade Metals shall not be liable for losses resulting from circumstances beyond our reasonable control, including technical failures, courier delays, network interruptions, unauthorized access or third-party service interruptions.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any revised version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes your acceptance of the updated Terms & Conditions, to the extent permitted by law.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect information provided by you.

Please review our Privacy Policy before using the website or placing an order.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website or purchases shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

20. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our services, please contact us.